You're an Entrepreneur, Act Like It
After recently reading an excellent piece on working for free by Jeffrey Tucker of the Mises Institute, my mind was caught up on the idea that regardless of whether or not we own a "business", we are all entrepreneurs. Let me explain. Putting owned capital to work to produce something that someone else values is the essence of entrepreneurship, as I understand it. I own my mind and my body. I can use both to make myself a profit. If we consider our faculties as capital, and our employment of them as production, then it's easy to see why I would call everyone an entrepreneur. So what? Act like it! Calculate your inputs, tally your outputs, maximize your profits and minimize your losses. Whether or not you deal with consumers, you still deal with customers. Your employer is your customer. You work for him just as he works for consumers. Improving your customer services skills means improving whatever it is that makes your employer, your customer, happy. Once y...